Help
How can we help?
Nuune is an AI for couples. Write to us about the app, your account or your plan. If someone is in danger right now, go straight to the help lines.
Write to us
Email support@nuune.app. We answer on business days. Tell us what you were doing and what happened, and which phone you use.
Please don’t send a screenshot of a conversation unless you are happy for us to read it.
Questions about your data, or a request to see or delete it: privacy@nuune.app. You can also download your data or delete your account yourself in the app, under Profile, Privacy.
Email supportCommon questions
Plans, linking with your partner, privacy, cancelling, and where Nuune is available are all answered in the FAQ.
If you or someone else is in danger
Nuune is an AI, not a person or a therapist, and it cannot help in an emergency. Please contact people who can, right away:
- Emergencies: 112 in the EU and the UK, 911 in the US, or your local emergency number.
- US: call or text 988 (Suicide & Crisis Lifeline), or 1-800-799-7233 (National Domestic Violence Hotline).
- UK and Ireland: Samaritans on 116 123.
- Anywhere: findahelpline.com lists free help lines for your country.